We have compiled a list of questions and answers we are often asked. These should help you make more of an informed decision about if our courses are right for you and your business.
We help provide driver training for all business sectors, of all sizes across the UK.
Potential Customer – Who are your tutors?
Course Expert – Our tutors are DVSA (Driver & Vehicle Standards Agency) registered fleet driving instructors, who have extensive experience in delivering advanced and defensive driver training to full licence holders, of all levels of experience.
Potential Customer – I need a bespoke advanced/defensive driving course, but have specific things we want to cover with our staff, such as motorway or rural road driving, can you cover this?
Course Expert – Yes of course. All our courses are bespoke to the needs of your drivers, and so we can adjust the course to focus on specific elements if needed.
Potential Customer – Many of our team are based all over the UK, and we would like to have training sessions based around them, and their work schedules, is this possible?
Course Expert – Yes that’s fine. We have over 230 tutors around the UK and are used to arranging courses in many different locations, at different times and with different tutors. Some tutors may be training a number of drivers back to back, others may just be doing a one-off session.
Potential Customer – My fleet of drivers are vastly different in experience. Some are new drivers, others are highly experienced drivers, some of which have undertaken driver training before. How will you cater for these differences?
Course Expert – Each course is based on the drivers own unique abilities and experience levels. Our tutors are highly experienced in training drivers of all levels, so regardless of the individual driver’s ability, we will ensure their course is a perfectly tailored fit for them.
Potential Customer – We are wanting to train many drivers, but over several months – or maybe over sporadic dates, is this ok?
Course Expert – Yes completely. We often have companies who run training schedules over many months, as long as we have notice we can arrange a course to fit with you.
Potential Customer – How long do we have to wait to start a course?
Course Expert – Depending on numbers usually around 1 to 2 weeks. Sometimes less. Tutor diaries are changing all the time, so please contact us.
Potential Customer – How are drivers assessed?
Course Expert – We score drivers from Excellent to Poor in 20+ areas of driving both before and after the training, so you can see the level they have got to after the session. Assessing them at the start of the training also allows our tutors to see their standard of driving, and really helps them to bespoke the rest of the training session around them. All results from both before and after the training are recorded on a driving report. At the end of the session, a driver will be Low Risk, Medium Low Risk, Medium Risk, Medium High Risk or High Risk. Around 80% of drivers will be Low to Medium Low risk. Reports are sent by email a few days after the course.
Potential Customer – If I schedule in a number of drivers, and there are changes needed, what will happen?
Course Expert – We do need 10 days notice to cancel or change a course date. However, if you just need to swap names around on specific training dates, this is fine – we can do this for no charge.
Potential Customer – What course durations do you offer?
Course Expert – We offer 3.5hr and 7hr sessions. Most companies when training a number of drivers tend to opt for the 3.5hr session. A 7hr session tends to be more popular for one-off sessions for one or two drivers.
Potential Customer – Are all your courses on-road?
Course Expert – Yes, but we can provide a short theory at the start if needed.
Potential Customer – I have another question, which is not included here….
Course Expert – Please contact us and we will be delighted to assist you!