We have compiled a list of frequently asked questions and their answers. These should help you make a more informed decision about whether our courses are right for you.

We help provide driver training to all business sectors, of all sizes, across the UK. We also provide driver training for private clients. Below are some of the most frequently asked questions we receive.

If you have any more questions, please call or email us – we will be delighted to help.

Potential Customer (business and private) – Who are your tutors?

Course Expert – Our instructors are all DVSA-registered fleet and advanced driving specialists, each boasting years of hands-on experience coaching drivers at every level. Within our team, you’ll find former police pursuit drivers, performance car aficionados, expert nervous-driver mentors, and seasoned van and HGV professionals. Together, they form one of the UK’s premier advanced-driving networks, passionate experts dedicated to elevating your skills, confidence and on-road safety.

Potential Customer (business and private) –  I need a bespoke advanced/defensive driving course, but have specific things we want to cover, such as motorway or rural road driving. Can you cover this?

Course Expert – Absolutely. Every one of our courses is fully bespoke, tailored precisely to the requirements of you or your drivers. Whether you’re a corporate fleet operator with unique compliance targets or an individual with specialised training goals, we’ll custom-design each session to focus on the skills you need most. For larger programmes, we’ll even develop a bespoke reporting package that integrates seamlessly with your HR systems and business objectives, ensuring you receive actionable insights after each driving course. 

Potential Customer – (business) Many of our team are based all over the UK, and we would like to have training sessions based around them and their work schedules. Is this possible?

Course Expert – Yes, that’s fine. With a nationwide network of over 250 tutors, we can deliver training wherever and whenever you need it, whether that’s multiple back-to-back sessions with the same instructor or a dedicated one-off session. Our scale and flexibility mean you’re always matched with the right tutor, at the right time and place.

Potential Customer – (business) We have never done driver training before, how easy is it to arrange?

Course Expert – Simply tell us where you need training, one location or several, how many drivers you’d like to train, the specific skills you want covered, and your preferred dates or date windows. We’ll then design a bespoke timetable for you to review: just assign names to each slot, confirm, and we’ll take care of the rest.

We know locking in dates can be tricky, especially for larger fleets. That’s why, if needed, we’ll phase your sessions over a more flexible schedule, helping you secure driver commitments without disrupting your operations.

Potential Customer – (Business) My fleet of drivers varies greatly in experience. Some are new drivers, others are highly experienced, some of whom have undertaken driver training before. How will you cater for these differences?

Course Expert – Every course we deliver is tailored to each driver’s individual skills and experience. Our expert instructors excel at coaching everyone from nervous newcomers to seasoned drivers, crafting a bespoke programme that hones strengths, addresses weaknesses, and builds real confidence. 

Potential Customer – (business) We want to train many drivers, but over several months, or maybe over sporadic dates. Is this ok?

Course Expert – Yes, completely. We often have companies that run training schedules over several months.

Potential Customer – (business and private) How long do we have to wait to start a course?

Course Expert – Depending on numbers, usually around two to three weeks. Sometimes less. Tutor diaries are constantly changing, so please contact us.

Potential Customer – (business and private) How are drivers assessed?

Course Expert – We begin each course with a detailed, multi-point assessment, scoring a driver across more than 20 key driving competencies ranked on a scale from Excellent to Poor. This baseline enables our instructors to tailor every aspect of the training to meet the specific needs of each participant. At the end of a session, we repeat the same evaluation so that a driver can see their progress and identify areas for improvement. All scores, before and after, are compiled into a comprehensive driving report that also assigns a driver’s overall risk category (Low, Medium-Low, Medium, Medium-High or High). Around 90 % of our drivers emerge with a Low or Medium-Low risk rating. You’ll receive a personalised report for each driver by email just a few days after completing the course, giving you clear, actionable insights into strengths and areas for continued development. This assessment is for both private and business clients. 

Potential Customer – (business and private)  If I schedule a number of drivers, and there are changes needed, what will happen?

Course Expert – We do need 10 days’ notice to cancel or change a course date. However, if you just need to swap names around on specific training dates, this is fine – we can do this for no charge.

Potential Customer – (business and private) What course durations do you offer?

Course Expert – We offer 3.5-hour and 7hr sessions. Most companies, when training a number of drivers, tend to opt for the 3.5hr session. A 7hr session tends to be more popular for one-off sessions for one or two drivers. For private clients, we can offer multiple 3.5hr sessions, which is ideal if you’re looking at confidence training or similar. 

Potential Customer – (business and private) Are all your courses on-road?

Course Expert – Yes, but if needed, we can provide a brief theoretical introduction at the start. We can also do classroom sessions in some areas. 

Potential Customer – (business and private) Will I receive an insurance discount?

Course Expert – Very few private customers will get a discount. However, for fleet clients, you should be in a much better position to negotiate a discount on your fleet insurance after training. 

Potential Customer –(business and private) I have another question, which is not included here….

Course Expert – Please contact us, and we will be delighted to help you.