If you inform us that you are not satisfied with the quality of your purchase, we will refund the cost of your order provided that your request for a refund is received not later than 60 days after date of purchase.

Refunds will be initiated by Zinc eConsulting Ltd within five working days of receiving a customer refund request, minus any credits used.

After purchasing credits for the Web Site, there is no time limit in which you need to use them by. However, we accept no liability for the removal unused credits that have been purchased more than 36 months ago.